{"id":50,"date":"2025-06-18T17:18:55","date_gmt":"2025-06-18T16:18:55","guid":{"rendered":"https:\/\/support.eyebooked.com\/?page_id=50"},"modified":"2025-06-19T13:38:53","modified_gmt":"2025-06-19T12:38:53","slug":"patients","status":"publish","type":"page","link":"https:\/\/support.eyebooked.com\/?page_id=50","title":{"rendered":"Patients"},"content":{"rendered":"\n<p class=\"text-justify text-h5 pa-6 has-medium-font-size\">The patient database is one of the key features of Eyebooked \u2013 the central hub for every item of information you need to deliver safe, efficient and personalized care to your clients. At its core, the database captures and links everything that defines a patient: name, title, gender, date of birth, national healthcare-system ID and any legacy identifiers brought forward from earlier software. Status flags (active, inactive or deceased) keep your lists current, while unlimited address and telephone fields ensure the right contact details are always at your fingertips. Together, these data points create a single, authoritative record that keeps administration simple and data-quality high.<\/p>\n\n\n\n<p class=\"text-justify text-h5 pa-6 has-medium-font-size\">Beyond demographics, the Patient Database is designed for day-to-day clinical workflow. Alerts and free-text notes surface critical information instantly, reducing risk and eliminating surprises. A complete appointment history \u2013 automatically assembled as bookings are made \u2013 lets you track attendance patterns, cancellations and reschedules in seconds. Each visit is logged as a discrete episode, so outcomes, follow-up plans and clinical remarks stay tied to the session that generated them. Whether you are front-desk, clinical or managerial staff, the result is the same: faster access to the facts you need, fewer repetitive tasks and a clear, continuous view of every patient\u2019s journey through your service. <\/p>\n\n\n\n<p class=\"text-justify text-h5 pa-6 has-medium-font-size\">In this tutorial series you will learn how to use all the features of the database in easy bite sized lessons.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"An overview of the patient database\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/7Qh9EkXJW54?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">An overview of the patient database<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to use advanced search\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/DVPU4j4JV28?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">How to use advanced search<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to open and edit a patient record\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/u8MOP_T0Mco?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">How to open and edit a patient record<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to create a new patient and add contact details\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/hOqwpBhAaUg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">How to create a new patient and add contact details<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Appointments and notes in the patient record\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/wE4cLjHXBdM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">Appointments and notes in the patient record<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to import patients part 1\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/GktncRIjNDw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">How to import patients: Part 1<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-326343f8 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio wp-container-content-3b49cdd4\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to import patients part 2\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/hs7ucELw9bo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-522d4764 wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-medium-font-size\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">How to import patients: Part 2<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The patient database is one of the key features of Eyebooked \u2013 the central hub for every item of information [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Patients - Eyebooked Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.eyebooked.com\/?page_id=50\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Patients - Eyebooked Support\" \/>\n<meta property=\"og:description\" content=\"The patient database is one of the key features of Eyebooked \u2013 the central hub for every item of information [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.eyebooked.com\/?page_id=50\" \/>\n<meta property=\"og:site_name\" content=\"Eyebooked Support\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-19T12:38:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" 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