Getting started with payment provider services

In this series of tutorials, you will learn how to use the payment services available through EyeBooked, together with our payment partner, Stripe.

An overview of what you can do with payment provider services

How to create and edit a product

How to use the checkout

How to set up and manage subscriptions

Customizing your Stripe Customer Portal

If you use Eyebooked payment provider services with Stripe, your customers can manage their subscription and payment details through Stripe’s secure Customer Portal. The appearance and available options within this portal are managed directly from your Stripe Dashboard, allowing you to customise the experience to match your practice.

To configure your Customer Portal, log in to your Stripe Dashboard and go to the Customer Portal settings. From here you can choose which actions your customers can perform, such as updating payment methods, viewing invoices, managing subscriptions, or cancelling subscriptions. You can also customise your Stripe branding, including your logo, colours, and business information, so that the portal provides a consistent experience for your customers.

For more information on configuring your Stripe Customer Portal, please see Stripe’s documentation: Configure the Stripe Customer Portal

You can also find an overview of Stripe’s customer management features here: Stripe Customer Management

Please note that the Customer Portal is hosted and managed by Stripe. Eyebooked provides the connection between your booking system and Stripe, while the portal settings, appearance, and customer management options are controlled within your Stripe Dashboard.

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